Terms of Service
These Terms of Service (“Terms”) govern your access to and use of Contelio Academy (“we”, “us”, “our”) websites, courses, and related services (collectively, the “Service”). By using the Service you agree to these Terms.
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Support contact
Questions about these Terms can be sent to:
Typical response time: 1–3 business days.
1. Use of Service
You must comply with applicable laws and regulations when using the Service, and you agree to use the Service only for lawful purposes.
You may access course materials for your personal educational use, unless explicitly stated otherwise at purchase or within the Service.
2. Accounts
Keep your credentials secure. You are responsible for all activity that occurs under your account, including activity by unauthorized users if you fail to safeguard your credentials.
If you suspect unauthorized access, you must notify us promptly and take steps to secure your account.
3. Payments & Refunds
Prices are listed in USD unless stated otherwise. Taxes may apply depending on your location and applicable law.
Refund eligibility and timelines follow the policy presented to you at checkout and/or inside the purchase flow. If you have questions, contact support using the details above.
4. Intellectual Property
All content, course materials, videos, text, graphics, and branding within the Service are owned by us or our licensors and are protected by intellectual property laws.
You may not copy, reproduce, distribute, publicly display, reverse engineer, or create derivative works from the Service or materials except as permitted by law or explicitly authorized by us in writing.
5. Acceptable Use
You agree not to misuse the Service. Prohibited conduct includes, but is not limited to:
- Attempting to gain unauthorized access to accounts, systems, or networks.
- Uploading or transmitting malware, harmful code, or disruptive content.
- Abusing, harassing, or infringing the rights of others.
- Scraping or automated extraction of content without permission.
6. Third-Party Services
The Service may integrate with third-party services (e.g., payment processors). Your use of those services is governed by their own terms and policies.
We are not responsible for third-party services, their availability, or their actions.
7. Termination
We may suspend or terminate access to the Service if we reasonably believe you have violated these Terms or if required to do so by law.
Upon termination, your right to use the Service will cease immediately. Provisions that by their nature should survive termination will survive.
8. Limitation of Liability
We provide educational content “as-is” and “as-available.” To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
Changes to these Terms
We may update these Terms from time to time. If changes are material, we will take reasonable steps to provide notice through the Service. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.
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